Shipping policy
All orders are processed and dispatched within 1–3 business days of purchase.
Once your order has been shipped, you will receive a tracking number via email to monitor your delivery.
Delivery Times
Estimated delivery within Australia is 5–9 business days from the date of dispatch.
Please note that delivery times may vary due to unexpected delays, public holidays, or peak periods beyond our control.
At this stage, only standard shipping is available.
We aim to ensure all parcels arrive as quickly as possible.
Shipping Rates
- Free standard shipping for orders over $75 AUD
- Flat rate: $7.95 AUD for orders under $75
Orders can be tracked via Australia Post or for more accurate tracking, www.parcelsapp.com.
Warehouses & Fulfilment
Summersea operates from two warehouses - one located in Australia and one at our international manufacturing facility.
If an item is out of stock in our Australian warehouse, it may be dispatched from our international facility instead.
This ensures your order is fulfilled efficiently and without unnecessary delay.
In such cases, delivery timeframes may vary slightly depending on courier processing.
Tracking & Delivery Issues
Once an order has been handed over to Australia Post, Summersea is no longer responsible for any delays, loss, or damage that may occur in transit.
We recommend contacting Australia Post directly with your tracking number for the most accurate delivery updates.
However, if you encounter any issues, our team is always happy to assist with tracking support and guidance.
For any further shipping enquiries, please contact us at summersea.au@gmail.com.